Behavioral Health Policy Manuals

Privacy key

Privacy

We respect the privacy of our visitors and all those who come in contact with us. We therefore try to collect only such personal information as is needed to provide the information, service, or assistance that you request.

Information We Collect Automatically

If you visit our website to browse, read, or download information: Your Web browser automatically sends us (and we may retain) information such as the: Internet domain through which you access the Internet; Internet Protocol address of the computer you are using; type of browser software and operating system you are using; date and time you access our site; and the Internet address of the site from which you linked directly to our site. We will use this information as aggregate data to help us maintain this site, e.g., to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more accessible and useful. We will not use this information to identify individuals, except for site security or law enforcement purposes. The office that maintains the web server that our website resides on also has access to this information and is governed by its own privacy policy.

Other Information We Collect

If you choose to identify yourself (or otherwise provide us with personal information) when you call us, write to us, send us e-mail, or use our online forms, we will collect (and may retain) any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide to us. We will use this information to try to fulfill your request and may use it provide you with additional information at a later time. We will not disclose such information to third parties, except as specified in this privacy policy. If you request information, services, or assistance, we may disclose your personal information to those third parties that (in our judgment) are appropriate in order to fulfill your request. If, when you provide us with such information, you specify that you do not want us to disclose the information to third parties, we will honor your request. Note, however, that If you do not provide such information, it may be impossible for us to refer, respond to or fulfill your request.


How Long We Keep Information

We may keep information that will collect for an unlimited period of time.

 

Security

Electronic communication, particularly e-mail, is not necessarily secure against interception. Please do not send sensitive data (e.g., bank account or credit card numbers) by e-mail.

 

Cookies

We may use cookies in order to customize this site for return visitors. These cookies are not required for site functionality. You are not required to accept any cookies to use this site. Cookie Info Script applications and data are hosted using third party hosting services provided by Amazon Web Services (AWS). AWS delivers an industry-leading network of state-of-the-art data centers located around the world, including in the United States of America and Australia. Like Cookie Info Script, helping to protect the confidentiality, integrity, and availability of customer data is of the utmost importance to AWS, as is maintaining customer trust and confidence. AWS are certified to the US-EU Safe Harbor Principles and, in compliance with the US-EU Safe Harbor Onward Transfer Principles, act as our agent with regard to data privacy. For more details of AWS's privacy and security processes, please visit http://aws.amazon.com/privacy/ and http://aws.amazon.com/security/.

 

Payments

We may provide paid products and/or services within the service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and Mastercard. PCI-DSS requirements help ensure the secure handling of payment information.

 

The shopping cart and merchant account we work with are:

 

Ecwid. Their Privacy Policy can be viewed at https://www.ecwid.com/privacy-policy

Stripe. Their Privacy Policy can be viewed at https://stripe.com/privacy-center/legal

 

Google Analytics

 We may use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Any information collected from Google Analytics is only used to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. The information collected through the use of Google Analytics is not combined with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. The Google Analytics Terms of Use are available online at https://www.google.com/analytics/tos.html. The Google Privacy Policy is available online at https://www.google.com/privacypolicy.html. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

 

Intuit

We use Intuit to provide our contact form, customer email list, and promotional emails. Their Privacy Statement can be viewed at https://www.intuit.com/privacy/statement/updates/#privacy-statement.

 

Last Updated: 7/26/22